Terms of Service

1. Definitions

In these Terms of Service, the following terms have the meanings set out below:

• "Platform" or "Service" refers to Uprows Hub, including the website, application, and all related campaign management services
• "You," "User," "Client," or "Campaign Creator" refers to any individual, business, or organization that creates campaigns on our platform
• "We," "Us," or "Uprows Hub" refers to Uprows Hub and its operators
• "Campaign" refers to any promotional activity you create to increase product visibility through our platform
• "Community Member" refers to individuals who participate in our platform and may discover and interact with promoted products
• "Supported Platforms" refers to Product Hunt (currently available), and YouTube, Medium, Reddit, and other platforms we may add in the future
• "Promotion" refers to the visibility and discovery services we provide to help products reach a wider audience

2. Agreement to Terms

By accessing or using Uprows Hub, you agree to be bound by these Terms of Service, our Privacy Policy, Refund & Cancellation Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this platform. Your continued use of the platform constitutes acceptance of any updates to these terms.

3. Eligibility

To use Uprows Hub as a campaign creator, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal authority to enter into binding contracts on behalf of yourself or your organization
• Provide accurate, current, and complete registration and payment information
• Have a valid email address and access to the internet
• Own or have authorization to promote the products, services, or content in your campaigns
• Comply with all applicable laws and the terms of service of the platforms where you seek engagement

4. Description of Service

Uprows Hub is a launch promotion platform that helps businesses and individuals increase product visibility on supported platforms. Our services include:

• Product Hunt Launch Promotion: Visibility campaigns that promote your launch to our community of real users interested in discovering new products (currently available)
• YouTube Promotion: Visibility and discovery campaigns (coming soon)
• Medium Promotion: Content visibility campaigns (coming soon)
• Reddit Promotion: Community visibility campaigns (coming soon)
• Campaign Management: Dashboard to track campaign progress and execution status
• Scheduling: Schedule campaigns to align with your launch timing

Important: All promotion is conducted through our community of real users. We do not use bots, fake accounts, or automated systems. We do not guarantee specific engagement outcomes — all user interactions depend on individual interest. Services marked as "coming soon" are not yet available for purchase.

5. Nature of Digital Services

All purchases on Uprows Hub are for digital launch promotion and visibility services. No physical product is shipped. Once a campaign is approved and execution begins, promotion resources are allocated and campaign activities commence. The value of executed promotion is irrevocably consumed.

Due to the nature of digital services, executed promotion cannot be "returned." Refunds are handled according to our Refund & Cancellation Policy, which provides prorated refunds for the unexecuted portion of campaigns only.

6. Campaign Guidelines

When creating campaigns on Uprows Hub:

• You must provide accurate information about your product, service, or content
• Your campaigns must comply with the terms of service of the target platform (e.g., Product Hunt)
• You may not request engagement for illegal, fraudulent, or harmful content
• You may not request fake reviews, misleading testimonials, or dishonest engagement
• Campaign content must not contain hate speech, harassment, or discriminatory material
• You are responsible for ensuring your product or service is legitimate and as described

7. Pricing and Payment

Regarding pricing and payments:

• Pricing: Campaign prices are displayed clearly before purchase and vary based on platform, engagement type, and quantity
• Payment Methods: We accept major credit cards, debit cards, and other payment methods through our secure payment processor (Stripe)
• Currency: All prices are displayed in USD unless otherwise specified
• Payment Timing: Full payment is required before campaign execution begins
• Taxes: Prices may not include applicable taxes, which will be added at checkout based on your location
• Invoices: Receipts and invoices are available through your account dashboard

8. Delivery and Fulfillment

Campaign delivery terms:

• Execution Timeline: Campaign promotion is distributed gradually to align with natural discovery patterns
• Start Time: Campaigns begin at your scheduled time or within 24 hours of approval for immediate campaigns
• Completion: Most campaigns are completed within 24-72 hours, depending on scope
• Tracking: Real-time progress tracking is available through your campaign dashboard
• Natural Distribution: Promotion is spread naturally throughout the campaign period

Note: Execution times may vary based on campaign scope and platform conditions. We do not guarantee specific engagement outcomes — all user interactions depend on individual interest. For details on our service commitments, see our Service & Delivery Policy.

9. Refunds and Cancellations

Refunds are governed by our dedicated Refund & Cancellation Policy. Key points include:

• Before Campaign Start: Full refund available if cancelled before campaign execution begins
• During Campaign: Prorated refund for the unexecuted portion of the campaign only
• After Completion: No refunds for fully executed campaigns (execution confirmation available upon request)
• Non-Execution: Full refund if the campaign was not executed within the promised timeframe
• Platform-Level Adjustments: Adjustments made by third-party platforms after campaign execution are outside our control and are not grounds for a refund

For full details, refund request instructions, processing times, and chargeback policies, please refer to our Refund & Cancellation Policy.

10. Prohibited Activities

You may not use Uprows Hub for:

• Promoting illegal products, services, or activities
• Promoting harmful, dangerous, or fraudulent content
• Promoting content that infringes on intellectual property rights
• Promoting adult content, gambling, or regulated substances (unless legally permitted)
• Manipulating elections, spreading misinformation, or political interference
• Harassing, defaming, or targeting individuals or organizations
• Circumventing platform rules or engaging in deceptive practices
• Reselling our services without authorization
• Attempting to reverse engineer, scrape, or exploit our platform
• Creating multiple accounts to obtain free campaigns or bypass usage limits — each user is entitled to one free campaign only. Registering additional accounts to claim additional free promotions is strictly prohibited and will result in immediate campaign rejection and potential account suspension
• Submitting duplicate campaigns for the same product from different accounts — we monitor for coordinated abuse and reserve the right to reject, cancel, or withhold refunds for campaigns that appear to exploit our free tier or pricing structure

11. Intellectual Property

All content on Uprows Hub, including text, graphics, logos, and software, is the property of Uprows Hub or its licensors. You retain ownership of any content you provide for your campaigns. By creating a campaign, you grant us a limited license to display your campaign information to our community for promotion purposes.

12. Disclaimer of Warranties

The service is provided "as is" without warranties of any kind. We specifically disclaim:

• Any guarantee that engagement will remain on target platforms indefinitely
• Any guarantee of specific business outcomes, rankings, or visibility improvements
• Any warranty that the service will meet your specific requirements
• Any warranty of uninterrupted or error-free service

13. Limitation of Liability

Uprows Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities. Our total liability shall not exceed the amount you paid for the specific campaign giving rise to the claim.

14. Indemnification

You agree to indemnify and hold Uprows Hub harmless from any claims, damages, losses, or expenses arising from your campaigns, your violation of these terms, your violation of third-party platform terms, or your infringement of any third-party rights.

15. Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms of Service
• You engage in prohibited activities
• Your campaigns contain fraudulent or misleading content
• You fail to pay for services rendered
• You initiate fraudulent chargebacks after campaign execution has been completed
• Required by law or to protect the rights of Uprows Hub and its users

You may close your account at any time by contacting our support team. Any pending campaigns will be handled according to our Refund & Cancellation Policy.

16. Changes to Terms

We may modify these terms at any time. We will notify you of significant changes via email or platform notification. Continued use of the platform after changes constitutes acceptance of the modified terms.

17. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute arising out of or relating to these Terms.

18. Contact Information

If you have questions about these Terms of Service, please contact us at: